Symantec Endpoint Protection

Symantec Endpoint Protection is designed to address these challenges with a layered approach to security at the endpoint. It goes beyond traditional antivirus to include firewall, Intrusion Prevention System (IPS) and advanced protection technologies powered by the worlds largest civilian threat intelligence network. Nov 19, 2020 Symantec Endpoint Protection delivers strong performance against cyberattacks, so if you want to begin your IT security with a lower-cost option to test the waters, SEP is a solid starting point. Symantec Endpoint Protection delivers strong performance against cyberattacks, so if you want to begin your IT security with a lower-cost option to test the waters, SEP is a solid starting point.

Uninstall options include:

  • Client uninstall (including remote uninstalling of large groups)
  • What to do when conventional uninstall methods fail: CleanWipe, manual removal methods

Symantec Endpoint Protection is a high grade, professional cloud-based endpoint security solution for small businesses to protect servers and desktops. Secure all endpoints via one single agent with advanced machine learning and behavioural analysis to maximise protection and fine-tune your detection engines to optimize your security. Symantec Endpoint Security is the fully cloud-managed version of the on-premises Symantec Endpoint Protection, which delivers multilayer protection to stop threats regardless of how they attack your endpoints.

Client uninstall

Here are the recommended methods for uninstalling the Symantec Endpoint Protection client.

Uninstall for a small group of clientsFor small numbers of clients, use the standard Windows uninstall method.
Uninstall for a large group of clientsWhen accessing each client physically is not practical, there are many ways to automate the process. These include:
  • Create and deploy Endpoint Protection install packages using SEPIC (12.1.x only)

Removing specific client components

It is possible to remove specific components from a Symantec Endpoint Protection client without the need to fully uninstall and reinstall.

Endpoint
Removing components from a clientYou can modify the installation for managed or unmanaged clients using Add or Remove Programs, or Programs and Features. You can find more information by visiting Add or remove features to existing Endpoint Protection clients.
Removing components from multiple clientsYou can use the Symantec Endpoint Protection Manager (enterprise edition only) to modify the installation features on an entire group. Instructions for doing this can also be found in Add or remove features to existing Endpoint Protection clients.
Uninstall and reinstall LiveUpdateTo uninstall and reinstall LiveUpdate without uninstalling the Symantec Endpoint Protection Manager, see Reinstall LiveUpdate for Endpoint Protection Manager.

Symantec Endpoint Protection Manager (SEPM) uninstall

The Symantec Endpoint Protection Manager uninstall is fairly straightforward and should be done on a per-manager basis. The following table lists topics that are related to this process.

Backing up the Symantec Endpoint Protection ManagerYou should back up the Symantec Endpoint Protection Manager using disaster recovery procedures. If you need to uninstall the Symantec Endpoint Protection Manager, making these preparations in advance makes it easier to reconnect with existing clients and use previously configured policies when you reinstall. For information on preparing for disaster recovery, see Disaster recovery best practices
Removing the Symantec Endpoint Protection ManagerThe recommended method is to use the standard Windows uninstall method. For more information, see Uninstalling Symantec Endpoint Protection Manager.
Connecting existing clients to a new or reinstalled Symantec Endpoint Protection ManagerIf it becomes necessary to uninstall and reinstall the Symantec Endpoint Protection Manager without preparing in advance for disaster recovery, it is possible to reconnect existing Symantec Endpoint Protection clients to a new manager installation. See the following document for more information: How to point clients to a new Endpoint Protection Manager after decommissioning or replacing the existing one.
Endpoint

What to do when conventional uninstall methods fail

Sometimes the recommended and preferred methods for uninstalling Symantec Endpoint Protection fail or do not work as expected.

CleanWipeThe CleanWipe utility is intended for use only when uninstalling Symantec Endpoint Protection from the Windows control panel fails. For this utility, see Uninstalling Symantec Endpoint Protection with the CleanWipe removal tool.
Manual RemovalYou can perform a manual removal.

Mac client uninstall

Removing the Symantec Endpoint Protection client from Mac computers requires different methods and tools.

Removal from a single client or small group of clients

As of version 14, you can uninstall directly on the Mac.

  • As of 14.0.1, open the client user interface, then click Symantec Endpoint Protection > Uninstall Symantec Endpoint Protection. You may be required to enter a password.
  • In versions earlier than 14.0.1 (14 RU1), click the Symantec Endpoint Protection client icon in the Menu bar, then click Uninstall.

For 12.1.x, Use the Symantec Uninstaller. For detailed instructions and how to get the tool, see Uninstalling the Symantec Endpoint Protection client for Mac.

Removal from a large group of clientsYou can accomplish removing a large number of clients at once by using the SymantecRemovalTool in conjunction with a remote management system like Apple Remote Desktop. You can find more information about SymantecRemovalTool by visiting the appropriate section in Remove Symantec software for Mac OS using RemoveSymantecMacFiles.
What to do if conventional methods fail

The RemoveSymantecMacFiles utility will remove all files and folders related to the Mac client install. More information and instructions for use can be found in the document Remove Symantec software for Mac OS using RemoveSymantecMacFiles.

WARNING: RemoveSymantecMacFiles/SymantecRemovalTool will remove ALL Symantec products from a Mac.

ITQlick Score: 89/100
ITQlick Rating: (4.3/5)
Pricing: 5.2/10 - average cost
Category: Data Protection ->Symantec Endpoint Protection ->Symantec Endpoint Protection pricing
Ranking:Ranked 1 out of 6 Data Protection systems
Company: Symantec
Pricing: starts at $30 per user/year
Typical customers: Medium business
Platforms: Desktop
Links: Symantec Endpoint Protection review, Symantec Endpoint Protection alternatives

Shlomi Lavi / May 21, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Symantec Endpoint Protection's cost rating? (5.2/10)

When comparing Symantec Endpoint Protection to their competitors, on a scale between 1 to 10 Symantec Endpoint Protection is rated 5.2, which is similar to the average Data Protection software cost. Symantec Endpoint Protection offers few flexible plans to their customers, the basic cost of license starting from $30 per user/year, read the article below in order to calculate the total cost of ownership (TCO) which includes: customization, data migration, training, hardware, maintenance, updgrades, and more.
You can also leave your info with us to get a free custom quote with the break downs for your business needs.

What is the cost breakdown of Data Protection implementation?

When it comes to selecting Data Protection tools, buyers are primarily concerned about its cost. In fact, it is the cost that determines whether a potential buyer would go with the product. True, there is no one-size-fits-all formula to determine the “worth” of a business application, but as a software buyer, you want to make sure you get the best value for your money, without having to dig a big hole in your pocket.
Understanding the exact price of Data Protection system isn't easy as The overall cost of software includes the cost of license, subscription fees, training, customization, hardware, maintenance, support and other related services. It's essential to take into account all of these costs to gain an understanding of the system's 'total cost of ownership.'

What are the typical Data Protection pricing models?

There are primarily three common pricing models – Perpetual License, Subscription, and Commercial open source.
  • Subscription/Software-As-A-Service: - Not relevant for Symantec Endpoint Protection
    Under this pricing model, the system is accessed over the Internet, as opposed to installed on-premises. The payment is made either on a per user basis or subscription basis. Ideally, customers are required to pay a recurring monthly fee until a specific period for using the tool. Subscription pricing model is more common with Software-as-a-Service (SaaS) apps.
  • Upfront cost for customization and integration is less compared to perpetual license cost because there is not much flexibility with SaaS systems in this area.
  • Recurring cost is greater as customers are required to make monthly payments as subscription fee. Additionally customers using premium support services must pay an extra fee.
  • All in all, the total cost of ownership in the both cases is almost the same and may span over a period of 7-10 years, though you may have to pay a higher perpetual license fee upfront. The total cost may vary from starter to mid range to enterprise level apps in both cases.
  • Perpetual license: - Relevant for Symantec Endpoint Protection
    A common pricing model for on-premise applications, perpetual license requires a customer to pay an upfront sum to own the tool or other intellectual property on-premises for a fixed term.
  • Upfront cost involves the fee for installation, customization, integration with existing systems, besides perpetual license fee.
  • Recurring cost is low in this pricing model and may include cost for updates, maintenance, upgrades, and patches. Some vendors do offer premium support services, which come for an extra price.
  • Commercial open source: Not relevant for Symantec Endpoint Protection
    The customer can acquire the system free of cost without having to incur any upfront license fee. As a customer, you’re solely responsible for the ongoing maintenance, upgrading, customization, and troubleshooting of the application to meet your specific needs. You are on your own for providing end-user support, since you are not locked in with a vendor-supplied system solution.

How much it would cost to customize Symantec Endpoint Protection? (and is it relevant)

If you need specific features in your system catering to your specific business requirements, the vendor will charge customization cost, depending on your needs and feature requirement. Ideally customization cost is more complex to calculate compared to licensing cost.
Some apps allow you to easily combine data from multiple sources, without any complicated query requirements, while some others can be embedded into different applications to provide enhanced reporting. If you seek products that support customizable dashboards and predictive analysis to identity possible trends and facilitate decision making, you may have to pay higher for all the customization features.
Additionally, the following factors may affect the cost of customization:
  • User interface changes
  • Configurable dashboards
  • Data elements required for tracking
  • Forms to collect additional data
  • Dashboard, management and operational reports that are needed.
  • Workflows and how complex they are.
  • Forms to collect additional data.
Here are some questions to answer: How much customization is needed? How many system you want to integrate to? Does your company work like industry standars or has it's own customize processes? What kind of special reports are needed?

In order to calculate the cost of customization you can use the following estimates:

Symantec Endpoint Protection Login

  • Minimal customization - integrate with 1-2 systems: $2,500
  • Standard customization - integrate with 3-5 systems: $10,000
  • Fully customized system - integrate with more than 5 systems: $25,000

Cost of data migration when migrating to Symantec Endpoint Protection? Relevant for Symantec Endpoint Protection

Most companies opt for data migration services from a vendor, which raises the cost of product ownership. If you choose to transfer data on your own, you can avoid paying the cost of data migration.
Data migration cost depends on the amount of data to be transferred, your current software, availability of migration tools, complexity of data, and gaps between the existing system and the new system.
If your data is stored in excel spreadsheets, then it may incur you a lot of time and money to migrate data from excel. Symantec endpoint protection windows 10
By involving a business services provider in data migration, you are asking them to offer additional services, for which you may have to pay extra.

As a rule of thumb the cost of data migration depents on how many records you want to migrate. Records can include number of Customers, invoices, financial transactions, products, versions, etc. Here is a list you can use as a rule of thumb:

  • 1,000 records: $500
  • 10,000 records: $2,500
  • 100,000 records: $10,000
  • 1,000,000+ records: $25,000

What is the cost of training for Symantec Endpoint Protection? Relevant for Symantec Endpoint Protection

SymantecAs a buyer, you are required to pay extra for in-person training, though some vendors offer web-based solutions as part of the package. the cost may involve end-user training, video/self, group, department, and train the super users.
The cost is mainly derived from the approach that you select for your organization:
  • End-user training
  • Group/Department
  • Video /self
  • Train the trainer/super user

Here are some questions to answer: How many groups (different departments, usages, type of users) are needed?

In order to calculate the cost you can use the following estimates:

  • 1-2 Sessions: $500
  • 3-4 Sessions: $1,500
  • 5-7 Sessions: $2,500
  • 8-10 Sessions: $5,000

How Symantec Endpoint Protection pricing compared to alternarive Data Protection solutions?

Symantec Endpoint Protection Manager

When comparing Symantec Endpoint Protection to alternative systems, on a scale between 1 to 10 Symantec Endpoint Protection is rated 5.2, which is similar to the average Data Protection cost.

How can the team at ITQlick help?

The science of TCO (total cost of ownership) may not be easy to calculate. If you seek to get a detailed info about the TCO, get in touch with ITQlick experts. Contact us today and get up to date, detailed quotes.

Author

Shlomi Lavi

Symantec Endpoint Protection Price

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.